There are no known issues at this time. Learn more about what you can do if you're experiencing an issue.
If you are experiencing a problem that isn't covered in our Known Issues list, please follow the troubleshooting steps below.
Always try restarting your phone or tablet first if you're having trouble with Mosaic.
If restarting your device doesn't help, please try using Mosaic both on Wi-Fi and on your cellular data connection to see if the problem is due to a weak Wi-Fi or cellular data connection.
If restarting your device and checking your connection doesn't help, try deleting and reinstalling Mosaic:
If these steps didn't help resolve your issue, learn how to report a bug so we can investigate.